Contact us

Our team is here to help with any enquiry about physical gold ownership. Reach us using the details below and we will get back to you quickly.

Phone

0208 064 0076

Monday to Saturday, 8:30am–6:30pm. Bank holiday hours may vary.

info@goldtieradvisory.com

Message us on WhatsApp

Available 24/7 for quick questions.

Office address

The Harley Building
77 New Cavendish Street
London, W1W 6XB

Company

Gold Tier Advisory Limited. Registered in England & Wales, Company No. 15579733.

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Drop us a line

Fill in the form and a member of our team will get back to you, usually the same day.

COMMON QUESTIONS

Frequently Asked Questions

Clear answers to common questions about physical gold ownership, delivery, storage and getting started.

Is physical gold tax-free in the UK?

UK legal-tender gold coins, such as Gold Britannias and Gold Sovereigns, are exempt from Capital Gains Tax, and all investment-grade gold we supply is free of VAT. This makes physical gold one of the most tax-efficient ways for UK residents to hold wealth.

How do I get started?

Getting started is simple. Book a free, no-obligation call with our team or download our free Gold Ownership Guide. We'll explain how ownership works, answer your questions and help you choose the right coins for your goals.

Do I actually own and receive the gold?

Yes. Every coin you buy is owned outright by you and delivered directly to your door. Your gold is never pooled or held on your behalf, so you keep full, private ownership of a real, tangible asset.

How is my gold delivered?

All orders are shipped using fully insured, tracked and signed-for UK delivery. Your gold is discreetly packaged and most orders arrive within 3 to 5 working days once payment has cleared.

Can I sell my gold back to you?

Yes. We offer a buyback service on everything we supply and will provide a fair, live market valuation whenever you decide to sell. Because Britannias and Sovereigns are widely recognised, they stay highly liquid and easy to sell.

How are your prices calculated?

Our prices follow the live gold spot price plus a small, transparent premium that reflects minting costs and product availability. Prices update through the day in line with the market, so you always pay a fair, current rate.

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Gold Tier Advisory Limited sells physical gold coins and provides general information about physical gold ownership. Nothing on our website or in our materials is an offer, recommendation or advice to buy or sell any investment. We deal only in physical precious metals. We do not offer options, derivatives, futures, shares or any other securities or regulated financial products. The value of gold can rise and fall, and past performance is not a guide to the future. Prices reflect the live market at the time of your order, so the amount you receive on any future sale may be more or less than you paid. Physical gold should be viewed as a long-term holding. Gold Tier Advisory Limited is not authorised or regulated by the Financial Conduct Authority, and physical gold coins are not "specified investments" under the Financial Services and Markets Act 2000. We do not provide tax, legal or investment advice, and no member of our team is authorised to do so. Any general information we share, including on Capital Gains Tax exemption for certain UK legal tender coins, is for context only and depends on your circumstances. If you are unsure whether physical gold is right for you, please seek independent financial, tax or legal advice before buying.

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