Privacy policy

(Effective: April 2026)

This Privacy Policy outlines how Gold Tier Advisory Limited (“we,” “us,” “our”) collects, uses, and protects your personal information across our website, phone services and any transactions with us, whether online or offline.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable laws.

By using our services, submitting personal information, or continuing to browse our website, you agree to the terms of this policy.

 

Who We Are

  • Company Name: Gold Tier Advisory Limited
  • Company Registered Number: 15579733
  • Registered Address: The Harley Building, 77 Cavendish Street, W1W 6XB
  • Phone: 0208 064 0076
  • Email: info@goldtieradvisory.com

 

What Information We Collect

We may collect and store the following types of personal data:

  • Identity: Name, date of birth, ID and proof of address
  • Contact: Phone, email, billing and delivery address
  • Payment: Transaction details (card numbers not stored)
  • Verification: Documents for AML checks (ID, utility bill, source of funds)
  • Technical: IP address, browser, device and operating system
  • Usage: Site activity, email interaction, referral sources
  • Communications: Call recordings, emails and chat transcripts

 

How We Collect Your Data

  • When you place an order (online or by phone)
  • When you contact us or sign up to our newsletter
  • During AML verification
  • Through website usage via cookies, analytics and server logs
  • Through our advertising campaigns (if pixels or tracking tools are used)

 

How We Use Your Data

Your data may be used to:

  • Process and fulfil your order
  • Verify your identity and comply with AML/KYC laws
  • Communicate with you regarding your account or delivery
  • Provide customer service
  • Send optional marketing updates (with your consent)
  • Improve our website and protect against fraud or misuse
  • Comply with legal or regulatory requirements

We do not sell your data to third parties.

 

Legal Grounds for Processing

We process your data based on:

  • Contractual necessity – to fulfil purchases or respond to enquiries
  • Legal obligation – especially under anti-money laundering regulations
  • Legitimate interest – to improve and protect our services
  • Consent – for marketing communications (you may opt out at any time)

 

Data Retention

We retain data only as long as necessary to:

  • Meet legal, regulatory, or tax obligations
  • Maintain accurate transaction records
  • Handle disputes or enforce our rights

Data no longer needed is deleted or anonymised securely.

 

Security of Your Data

We take data security seriously and have implemented:

  • Encrypted storage systems
  • Strict internal access controls
  • Secure payment processing
  • Regular server and software security checks
  • Staff data protection training

You accept that any transmission is at your own risk.

 

Sharing Your Data

We may share your data with:

  • Payment processors and banks
  • Identity verification providers
  • Couriers and logistics providers
  • IT and platform support services
  • Law enforcement or government bodies (when legally required)

All partners are bound by strict confidentiality and data protection agreements.

 

International Data Transfers

While we aim to keep data within the UK, some services may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, including UK approved standard contractual clauses.

 

Do Not Track (DNT) Signals

We do not currently respond to web browser “Do Not Track” signals or similar mechanisms.

 

Age Restrictions 

We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, do not use our site or submit any data. If we discover such data has been provided, we will delete it.

 

Your Data Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request erasure 
  • Object to processing or restrict use of your data
  • Request portability (structured, machine-readable format)
  • Withdraw consent for marketing at any time

To exercise your rights, contact info@goldtieradvisory.com.

 

Monitoring of Communications

We may monitor or record calls, emails and communications with you for training, compliance, quality control and fraud prevention.

 

Changes to This Privacy Policy

We may update this policy at any time. Changes will be posted on our website. Your continued use of our site or services constitutes acceptance of the updated terms.

 

Contact 

If you have any questions about our Privacy Policy, please contact:

Telephone: 0208 064 0076
Email: info@goldtieradvisory.com